Overview

Hudson / Hawk Barber & Shop is adding to our team of motivated, customer focused and technically skilled barbers and cosmetologists for our Springfield, MO shops. Hudson / Hawk Barber & Shop is a new American barber shop for all generations. We will deliver exceptional customer experiences, execute current and traditional hair styles, recommend the best men’s grooming products and build a clientele as an integral part of the coolest barber shop in the MIdwest. Valid barber or cosmetology license required. Full-time positions available.

Throughout the hiring process, be prepared to send us photos of your work, bring in models, and perform demo cuts.

Visit our website www.hudsonhawkbarbers.com and Instagram @hudsonhawk to learn more about who we are. Check out our Facebook page and reviews to see what others are saying about us. Thanks and Stay Sharp.

About Hudson / Hawk Barber & Shop

ESSENTIAL JOB FUNCTIONS:

  • Engage customers and guests as they enter the shop creating a favorable and lasting impression
  • Thorough knowledge of HH Handbook, expectations of quality services, all available via company intranet
  • Gauge client needs through consultation and client-centric – remain focused on client throughout service
  • Ability to identify and offer solution to skin, scalp, and styling concerns
  • Serve as the professional expert on trends, products, and individual needs of client and offer appropriate product with each client
  • Ensure daily cleanliness, neatness, and sanitization of all functions of shop; barber station/equipment/surrounding area, bathroom, break room, lobby, retail areas, front desk, and building exterior
  • Continual effort for shop function; sweep between clients any station where needed, towels laundered, folded, supplied at towel station and towel warmer
  • Anticipate back-bar supply needs and communicate to SC or lead, following exact protocol
  • Actively promote HH services (app, email and text reminders, recurring appointments, etc), brand, and products for sale
  • Regular marketing and strong effort for client retention via quality and recurring appointments
  • Ability to arrive to work 10-15 minutes prior to your assigned shift start time and ability to stay past shift to continue servicing clients as needed
  • Fill in for absent staff as necessary
  • Barbers are expected to know and anticipate their clients appointments by viewing Booker on the shop computer or app
  • Barbers are expected to perform all functions of the front desk with confidence and accuracy; take phone calls, schedule/cancel/move appointments, full functionality of Booker reservation system, take payments for services and issue change and receipts.
  • Perform other related duties as assigned

MINIMUM EXPECTATIONS:

  • Every barber should perform a minimum of 10 grooming services per day
  • Each barber must successfully execute all services within the time, or less, designated by HH
  • Service times and prices are determined by HH
  • Attachment rate expectation is no less than 10% (one product sold for every 10 services)

COMPENSATION:

  • Average $3600 monthly, top earners average over $5500 monthly (including tips)
  • Health benefits offered (health/vision/dental)
  • Earned vacation stipend and bonuses
  • No chair rentals + back-bar provided
  • Marketing/advertising/appointment scheduling done for you
  • Advancement and growth opportunities
  • Commission on services and product sales
  • Quarterly feedback
  • Schedule based company = more clients
  • Front desk help (most shops/peak hours)
  • Merchandise discounts

MINIMUM QUALIFICATIONS:

  • Minimum 18 years of age
  • High school graduate or equivalent
  • Licensed with state cosmetology or barber board
  • Continual skill set approval by series of demonstrations to HH
  • Highly motivated to sell product, continue education, market service, and retain clients
  • Reliably arrives for shifts on time, minimal request for time off
  • Full availability for weekend and holiday hour shifts
  • High level of integrity
  • Goal setter with ambition to add services and grow with the company

PREFERRED QUALIFICATIONS:

  • Barber or crossover license (ability to offer straight shaves)
  • Willingness to offer waxing services
  • 3+ years experience
  • Experience in customer service
  • Computer and cash register experience